The Operations Team Lead provides front-line supervision of an assigned Collections team of approximately 7 direct reports with the result of satisfying and/or exceeding goals. Additionally, the Operations Team Lead is responsible for ensuring all collection activities completed by the team are in compliance with company policies, procedures and applicable state regulations. This is a working supervisory role; the Operations Team Lead is assigned and will work an inventory while also supervising an assigned team of collectors.
Flexible Schedule! Monthly Bonus!
Are you looking for a career where you determine your earning potential?
Premiere Credit is the place for you!!
We are looking for self-motivated and goal-oriented individuals that want to be rewarded for their work and efforts.
If this describes you...apply today for immediate consideration!
Classes start January
At Premiere Credit, our Collectors receive competitive base wage plus monthly bonus.
We reward your success!!
The Collector is responsible for performing collection activities on receivables. The Collector will locate and communicate with debtors via the telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements. The Collector will resolve issues of a non-routine nature as necessary as well as perform skip tracing and contract observance functions to ensure compliance of all company, client, and federal and state regulations.
Reporting to the Director, HR, the Recruiter will use their education and previous recruiting experience to source, recruit, and hire exempt and non-exempt level employees
The Senior Business Analyst, Collections Systems, analyzes business processes, integrates business requirements into application workflow and maintains all application components, data formats (input/output/reconciliation) for file processing, and other related systems processes as needed to support operational initiatives and requirements.
The Supervisor of Consumer Satisfaction (SCS) is responsible for all complaints received from consumers through any means, including but not limited to, written and verbal complaints from the consumer, Better Business Bureau, Attorney General Offices, Congressional Inquiries and CFPB. The SCS will manage Premiere Credit’s CFPB portal as well as our internal complaint management system and will be responsible for ensuring all complaints are researched and responded to timely and accurately. The SCS is also responsible for tracking and reporting compliance statistics to all levels of management and clients as required.
The Compliance Administrative Assistant is primarily responsible for processing and maintaining company and individual licensing, aiding in internal and external examinations, tracking and reporting compliance data, and providing other support functions to the compliance department.
The Client Service Representative is the main liaison between the organization and the clients. They are the main point of contact between Premiere and our clients.
The Client Service Assistant assists the Client Services Representative and Director on completing daily tasks and reports.